Frequently Asked Questions
When can I pick up my order?
When can I pick up my order?
You'll get a notification when orders are ready for pickup. If you'd like a more specific time, please call the shop.
What are your hours?
What are your hours?
We're open 11 am - 5 pm, Tuesday - Friday and Saturdays from 11 am to 6 pm.
How do I place an order?
How do I place an order?
The easiest way is to place your order online! Or call the shop.
What's the stem bar?
What's the stem bar?
Our unique in-store experience allows our customers to pick exactly what flowers they want. Flowers are sold per stem. Pick out your favorites and we will wrap them for you to take home! If you'd like your stem bar selection to be arranged by one of our designers, a labor fee will be applied.
Do you do weddings?
Do you do weddings?
Yes! Please check out our wedding page for more information.
Do you deliver?
Do you deliver?
Absolutely. Memphis metro area only. Depending on your zip code, a delivery fee will be applied.
Do you offer same-day deliveries?
Do you offer same-day deliveries?
Yes. All same day deliveries must be placed before 12pm.
How can I cancel or modify my order?
How can I cancel or modify my order?
To cancel a scheduled flower order, please call the shop. Orders being cancelled or modified within 72 hours of the pickup/delivery date may be ineligible for a refund or store credit.
Can I make special requests?
Can I make special requests?
Everbloom flower arrangements are all one of a kind, and subject to flower availability and seasonality. While we can take requests for certain color palettes, we reserve the right to substitute as needed.
Do you do flower subscriptions?
Do you do flower subscriptions?
Yes! You can sign up for a recurring flower order on a weekly, bi-weekly, and monthly basis, and a choice between our wrapped bouquets or arrangements.
Subscriptions are only available for delivery or pickup, no shipping available.
Flower subscriptions make great gifts for others or yourself and can really brighten a home or office.
Are there any perks to your flower subscription services?
Are there any perks to your flower subscription services?
Our flower subscription makes it easy to receive beautiful flowers at a discount! We offer convenient delivery and local pickup options, and subscribers enjoy 10% off ALL their Everbloom shop purchases, including additional flowers or gift merchandise. Plus, your first to know about any special events or promotions we're planning.
Where do you get your flowers?
Where do you get your flowers?
We work with a handful of local wholesalers and importers, as well as a selection of local flower farms.
How do I care for my flowers?
How do I care for my flowers?
Please reference our flower care page!